support@aegis.run
General support
For accounts, billing, product routing questions, and onboarding help.
Send emailSupport channels
Three clear entry points
If an issue spans product lines, bring the context and we can route it internally from there.
ops@aegis.run
Ops and runtime incidents
Include job id and timeline context when reporting control-plane, compile, or workspace failures.
Send emailsecurity@aegis.run
Security and privacy
For responsible disclosure, privacy requests, and access-boundary questions.
Send emailExtra routes
If you already know where to go
You can jump directly into Ops, Build Lab, or espctl when you already know the next surface you need.